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Privacy Policy

This page is a template. Sections marked in brackets need to be completed with your actual business details before publishing — nothing here should be treated as legal advice.

This Privacy Policy explains how Elegant Coving Designs ("we", "us", "our") collects, uses and protects information when you use this website or contact us about our decorative plasterwork and coving services.

Who We Are

Elegant Coving Designs
[Business Address — to be added]
Email: elegantcovingdesigns@yahoo.com
Telephone: 07868 571282

Information We Collect

We may collect the following information when you use our quote form, contact us, or browse this website:

Your name, email address, telephone number and postcode
Details of your enquiry, including property type, service required, measurements and project description
Photographs or images you choose to upload with your enquiry
Basic technical information such as browser type and pages visited, where analytics tools are enabled

How We Use Your Information

To respond to your enquiry and provide a quotation
To arrange and carry out agreed work
To keep records relating to any project we undertake for you
To comply with legal or accounting obligations

We do not sell or rent your personal information to third parties.

How Your Enquiry Is Sent

This website's quote and contact form uses a third-party form-processing service (Web3Forms) to deliver your enquiry to us by email. Please refer to that provider's own privacy policy for details of how submitted data is processed in transit.

Cookies

See our separate Cookie Policy for details of cookies used on this site.

How Long We Keep Information

Elegant Coving Designs will retain enquiry and project information for [retention period to be confirmed], or as long as necessary to fulfil the purposes described in this policy, or as required by law.

Your Rights

Under UK data protection law, you have rights including the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details above.

Data Security

We take reasonable steps to protect the information you provide, but no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent update is shown at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at elegantcovingdesigns@yahoo.com.